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Terms of Service

Terms of Service for Cozy Garden

Last updated: 8 September 2026

1. Scope and contracting party

  1. These Terms of Service ("Terms") apply to the use of the Cozy Garden application and its free and paid features by consumers and business users (together, "Users").

  2. The provider and contracting party for the provision of Cozy Garden is:

    WELLREAL UG
    Hertha-Lindner-Straße 10–12
    01067 Dresden
    Germany
    Email: hello@cozytodo.app
    Commercial register: HRB 31026, Local Court of Dresden
    VAT ID: DE285006661
    Managing director: Evgeni Lapanik

  3. Individual agreements with Users take precedence over these Terms. Deviating terms of business of business users apply only where WELLREAL UG has expressly agreed to them in text form.

2. Subject matter of Cozy Garden

  1. Cozy Garden is a digital application for personal organisation. Depending on the selected plan, Users may manage tasks, lists, tags, links, reminders, archived data and other personal content (together, "Content"). The specific scope of functions follows from the description in the application and, for Premium, from the information displayed before purchase.

  2. Cozy Garden is not a service for storing highly sensitive, legally protected or business-critical data. Users remain responsible for making regular backups of their Content where an export function is available.

  3. WELLREAL UG does not owe any particular economic, personal or health-related outcome. Cozy Garden does not replace medical, psychological, legal or financial advice.

3. Account, requirements and User responsibility

  1. A user account is required for stored Content and Premium features. The information provided at registration must be accurate, complete and up to date. A user account is personal and may not be shared with third parties.

  2. Users must keep their access credentials confidential and notify WELLREAL UG without undue delay if they suspect unauthorised use of their account.

  3. Persons under the age of 16 may use Cozy Garden only with the consent of their legal representative. Persons who cannot validly enter into contracts under applicable law may use Cozy Garden only through or with the consent of their legal representative.

  4. Users may use Cozy Garden only lawfully. In particular, they must not store, transmit or link to Content that infringes third-party rights, statutory provisions or these Terms, and must not take measures to circumvent access restrictions, usage limits or security measures.

4. Freemium plan

  1. The Freemium plan is free of charge, is not a trial subscription and does not require payment details. It does not automatically convert into a Premium subscription.

  2. The functions and usage limits available under the Freemium plan are displayed in Cozy Garden. WELLREAL UG may amend or discontinue the free plan subject to section 9 of these Terms; any mandatory rights already acquired by Users remain unaffected.

5. Premium subscriptions, conclusion of contract and prices

  1. Premium subscriptions may be concluded on a monthly or annual basis where offered. The specific scope of services, billing interval, price, currency, taxes, renewal, and terms of any promotion are displayed at Checkout before the order is placed.

  2. The order is placed through Stripe Checkout created server-side by WELLREAL UG. For a transaction processed through Stripe Managed Payments, Sold through Link, LLC ("Link") acts as merchant of record. Link/Stripe processes payment, provides transaction receipts and provides the transaction-related support identified at Checkout and in the Link/Stripe terms. The agreement for the use of Cozy Garden is concluded with WELLREAL UG; the Link/Stripe terms displayed at purchase additionally apply to payment and transaction processing.

  3. A Premium agreement is concluded when payment has been successfully confirmed at Checkout and WELLREAL UG grants Premium access or provides the transaction confirmation. Access may be granted only after payment confirmation transmitted by Stripe.

  4. The total price displayed at Checkout applies to Premium. Discounts, voucher codes and promotional prices apply only on the terms displayed there. They are non-transferable, cannot be redeemed for cash and may be combined only where expressly stated.

  5. Price changes do not apply retroactively to periods already paid for. If they are intended to affect an existing consumer relationship, we will inform affected Users in text form in good time of the price, date and requirements of the change. The change takes effect only where lawfully agreed; mandatory cancellation and other consumer rights remain unaffected.

6. Term, renewal and cancellation

  1. A Premium subscription begins when the agreement is concluded under section 5(3) and runs for the billing interval stated at Checkout.

  2. It renews only on the terms clearly displayed before the agreement is concluded and only to the extent compatible with mandatory law. In particular, for consumer contracts, the restrictions in section 309 no. 9 of the German Civil Code (BGB) on term, automatic renewal and notice periods remain unaffected.

  3. Users may cancel Premium at any time. Ordinary cancellation ends automatic renewal at the end of the billing interval already paid for; Premium remains available until then. Where mandatory law provides an earlier or more extensive right of cancellation, that right takes precedence.

  4. Cancellation is available in Cozy Garden under Settings → Premium → "Cancel subscription". After cancellation is confirmed, we display the end date and confirm the content, receipt and end date of the cancellation without undue delay by email. If Link/Stripe provides a management option at Checkout or in the transaction confirmation, it may also be used.

    For an extraordinary cancellation, we first confirm receipt and the content of the declaration without undue delay. Whether and when early termination takes effect will be assessed based on the stated reason and subsequently communicated in text form.

  5. For agreements subject to section 312k BGB, a cancellation button with a confirmation page is also permanently available on the website. It enables cancellation without contacting support. The confirmation page requests the contract reference, identification and cancellation details needed for allocation; the declaration can be saved and is confirmed without undue delay by email. Mandatory statutory rights to ordinary and extraordinary cancellation remain unaffected.

  6. Cancellation of a Premium subscription does not delete the user account or Content. After Premium access ends, the account is moved to the then available Freemium scope.

7. Withdrawal, refunds and failed payments

  1. Cancellation under section 6 prevents future renewals. It must be distinguished from a statutory withdrawal, statutory refund or payment dispute.

  2. Statutory rights of withdrawal, warranty, price reduction, damages and refunds remain unrestricted. For digital services, a right of withdrawal may be restricted or expire under statutory conditions where Users expressly request performance to begin before the end of the withdrawal period and make the legally required confirmations. The information relevant to an individual purchase is provided at Checkout and in the transaction confirmation.

  3. In addition to statutory claims, WELLREAL UG will refund the first monthly payment of an account in full upon request if the request is received at hello@cozytodo.app within 14 days of that first payment. There is no general voluntary money-back guarantee for annual subscriptions, later renewals or unused portions of a correctly provided period. This does not apply where mandatory law or a justified claim requires otherwise.

  4. For payments through Stripe Managed Payments, Users may also contact the Link/Stripe contact or management channels stated in the transaction confirmation for withdrawal, refunds or payment disputes. Applicable Link/Stripe terms and mandatory law remain unaffected.

  5. If a renewal payment fails, WELLREAL UG grants voluntary Premium access for seven calendar days. If payment is confirmed during that period, Premium remains or becomes active again. Otherwise, the account moves to the Freemium scope; Content is not deleted for that reason alone.

  6. Following a confirmed full refund or confirmed chargeback, access to the refunded Premium offering ends. Following a partial refund or an unresolved payment dispute, access generally remains unchanged until a final decision.

  7. The document "Cancellation and refunds" contains supplementary information about cancellation, withdrawal and refunds. It explains these Terms but does not restrict mandatory statutory rights.

8. Full account deletion and data

  1. Full account deletion is separate from cancellation of a Premium subscription. Users may request account deletion in Settings after confirming their password again. This deletes the account, garden and active sessions.

  2. If an active Stripe subscription has not yet been cancelled, its cancellation at the end of the paid period is initiated before the account is deleted. Account deletion does not create a voluntary right to a refund for the current period; statutory rights remain unaffected.

  3. Users should export their Content before account deletion if they wish to retain it. Rights to the provision of data following termination of a contract for digital products, in particular under section 327p BGB, remain unaffected. Details of the processing and deletion of personal data are described in the Cozy Garden Privacy Policy.

9. Changes to and availability of the service

  1. WELLREAL UG develops Cozy Garden on an ongoing basis. Changes may be necessary to adapt the application to a changed technical environment, new security requirements, legal requirements or further developments.

  2. Changes to Premium features that go beyond the changes required to maintain conformity with the contract are made only for an objective reason and at no additional cost to Users. Where a change is materially detrimental, we will inform affected consumers in text form in good time and clearly about its features, timing and any right they may have to terminate the agreement free of charge. Statutory rights, in particular under section 327r BGB, remain unaffected.

  3. WELLREAL UG endeavours to ensure high availability of Cozy Garden. Uninterrupted availability is not owed. Maintenance, security measures, technical faults, force majeure or circumstances outside our control may lead to temporary restrictions. Statutory claims in the event of a defect remain unaffected.

10. Rights in Content and Cozy Garden

  1. Users retain all rights in their Content. They grant WELLREAL UG a non-exclusive, royalty-free right limited to the term of the agreement to store, reproduce, technically process and transmit Content to the extent necessary to provide, secure and improve Cozy Garden.

  2. Cozy Garden, its software, design, databases, trademarks and other components are protected by copyright or other rights. For the term of the agreement, Users receive a non-exclusive, non-transferable and non-sublicensable right to use Cozy Garden within the agreed scope.

  3. In particular, copying, renting, selling, reverse engineering, decompiling or otherwise modifying Cozy Garden is not permitted unless mandatory law allows it.

11. Measures in the event of breaches

  1. Where there are concrete indications of a breach of these Terms, third-party rights or applicable law, WELLREAL UG may take appropriate measures, including removing Content, restricting functions, temporarily suspending the account or terminating the contractual relationship for good cause.

  2. Before suspension or termination, we will inform the affected person where this is possible and reasonable. In the event of serious, repeated or urgent breaches, particularly security risks or a legal obligation, the measure may be taken first. Statutory rights of Users remain unaffected.

12. Liability

  1. WELLREAL UG is liable without limitation for intent and gross negligence, for culpable injury to life, body or health, under the German Product Liability Act and to the extent of an assumed guarantee.

  2. In the event of a slightly negligent breach of an essential contractual obligation, liability is limited to the foreseeable damage typical for the agreement. Essential contractual obligations are obligations whose performance is necessary for the proper performance of the agreement and on whose fulfilment Users may regularly rely.

  3. In all other cases, WELLREAL UG's liability for slight negligence is excluded. The above limitations of liability also apply to the organs, employees and agents of WELLREAL UG.

13. Data protection

Information on the processing of personal data, retention periods, data-subject rights and recipients is available in the Cozy Garden Privacy Policy.

14. Changes to these Terms

  1. WELLREAL UG may change these Terms for the future where this is necessary to take account of changes in law or case law, new technical functions or changes to the economic framework and does not materially shift the contractual balance to the detriment of Users.

  2. In continuing obligations, we will inform affected Users in text form in good time before the proposed effective date about the content, reasons and date of the change, as well as any right to object or cancel. A change becomes part of the agreement only in accordance with statutory requirements and a valid contractual agreement. Mandatory rights remain unaffected.

15. Consumer dispute resolution

WELLREAL UG is neither obliged nor willing to participate in dispute-resolution proceedings before a consumer arbitration board. This does not affect the possibility of contacting hello@cozytodo.app with questions or complaints.

16. Applicable law and jurisdiction

  1. German law applies, excluding the United Nations Convention on Contracts for the International Sale of Goods. For consumers, this choice of law applies only to the extent that it does not deprive them of the protection afforded by mandatory provisions of the law of the country in which they have their habitual residence.

  2. If the User is a merchant, a legal entity under public law or a special fund under public law, Dresden is the exclusive place of jurisdiction for all disputes arising from or connected with this agreement. Statutory exclusive places of jurisdiction remain unaffected.


Effective from: 8. September 2026